QualityFood Reviews

QualityFood.ae is a popular online grocery delivery service in the UAE. It offers a wide selection of fresh produce, meat, seafood, and grocery essentials. Some of the popular products include My Motto COCAO & COCAO WAFER WITH COCOA CREAM (80%), 100% Grain Fed Straganof Australia 250g, 100% Grass-Fed Beef Tenderloin 1kg, 3 Skewers Beef Kabab 300g, and 3 Skewers Chicken kebabs 300g. These products are known for their high quality and freshness. QualityFood.ae also offers fast and convenient grocery delivery in Dubai and Abu Dhabi. It has a user-friendly app that makes online grocery shopping easy and efficient. The platform features more than 10,000 verified items from globally renowned food brands, ensuring customers get only the freshest and most reliable options for their home or business. QualityFood.ae is committed to providing the best products at the best prices. It's the go-to choice for many residents in the UAE for their grocery needs.

QualityFood.ae offers multiple payment methods. Customers can make their payment at the time of purchase or in person upon delivery with cash or card. The platform accepts Visa, American Express, Apple Pay, Samsung Pay, and Mastercard. There is no minimum order cost. However, free delivery is offered on orders above 200AED. For orders from 50AED to 200 AED, a delivery charge of AED 10 applies, and for orders below 50AED, a delivery fee of AED 25 is charged. Additionally, QualityFood.ae also offers the option of Cash on Delivery (COD) or Credit card on delivery. The maximum order value for Cash on Delivery (COD) payment is 5000 AED. It is flexible for cash or Card payment method. QualityFood.ae also provides a QualityFood Wallet or Store Credit, which refers to money that is converted into store-specific currency, and is held in the customer's QualityFood.ae account like a bank. When customers receive QualityFood Wallet credit on the QualityFood.ae platform, the funds can be utilized during checkout.

QualityFood.ae is an online grocery shopping platform that offers a wide range of fresh produce, local finds, exclusive products, and favorite brands. The platform provides fast, same-day delivery in the UAE. There is no minimum order cost. However, free delivery is offered on orders above 200 AED. A charge of 10 AED applies for delivery on orders from 50 AED to 200 AED, and a 25 AED delivery fee applies if the order is below 50 AED. As QualityFood.ae sells perishable items for which the weight is variable, the actual price is not known until the order has been prepared and weighed. The order will be increased up to 120% of the estimated cost of salable items. Upon delivery, the difference between the order and actual cost is automatically refunded. It's important to note that the platform also offers a Zero Price section. The platform delivers across the United Arab Emirates within 24 hours, with same-day delivery for Dubai. The delivery hours are from 6 am to 9 pm every day of the week. The delivery timeslots are available on a first-come-first-served basis. The platform's team is trained to separate food and chilled items from dry ones, and to put heavy items at the bottom to avoid any squashing. The items are stored in climate-controlled areas, even in the vans, ensuring that the shopping is delivered in top conditions and will arrive at the correct temperature. The platform's helpful drivers can deliver to the front door or the fridge door, wherever chosen. During the delivery, any item that does not suit the expectations can be rejected. This will be recorded in the system by the delivery team, and a refund will be automatically processed. The platform's pickers always pick the freshest produce with the longest sell-by dates, carefully selecting fruits and vegetables as if they were shopping for themselves. They always send groceries of the very highest quality. The platform also offers a service through Deliveroo, with a minimum order of 60 AED and a delivery fee of 7.50 AED.

QualityFood.ae offers a 100% customer satisfaction guarantee. If a customer is dissatisfied for any reason, they can contact QualityFood.ae via e-mail at customer.service@qualityfood.ae or call on +971 52 435 3400. To be eligible for a return, the item must be unused and in the same condition that it was received. It must also be in the original packaging and no longer than 24 hours after receiving as it's a high Perishable item. Once the return is received and inspected, an email will be sent to notify the customer that the returned item has been received. The customer will also be notified of the approval or rejection of the refund. If approved, then the refund will be processed, and a credit will automatically be applied to the customer's credit card or original method of payment, within a certain amount of days. Unfortunately, sale items cannot be refunded.

Regarding the shipping policy, QualityFood.ae offers free delivery on orders above 150 AED. An additional charge of 10AED delivery fees applies if the order is between 51 AED - 150 AED and a charge of 25 AED for orders below 50 AED (inclusive of tax). They deliver every day across Dubai with same-day delivery available on orders placed before 3 pm. Same day delivery time is between 3pm-6pm or 6pm-9pm. For the rest of the Emirates, the same charges and policies apply. The same day delivery time is between 3 pm-9 pm and next day delivery time is between 6am-9am, 9am-12pm, 12pm-3pm, 3pm-6pm or 6pm-9pm.

QualityFood.ae offers fast same-day delivery across the UAE. For same-day delivery, an order must be placed before 3 pm on the day before the desired delivery date. Delivery times can be chosen by the customer and range from 9 am to 9 pm, Saturday to Friday. It's also possible to schedule a delivery up to 30 days in advance. Delivery hours may change on holidays. QualityFood.ae delivers across the United Arab Emirates within 24 hours, with same-day delivery for Dubai.

QualityFood.ae offers a wide range of products. Some of the popular categories include Fresh Produce, Meat and Seafood, Grocery Essentials, and Bakery. They also have a variety of Dairy Cheese & Eggs, Fresh Milk, Fresh Juices, and Frozen Foods. In terms of specific products, some of the top items include the My Motto COCAO & COCAO WAFER WITH COCOA CREAM (80%), 100% Grain Fed Straganof from Australia, 100% Grass-Fed Beef Tenderloin from Australia, and 3 Skewers Beef Kabab from Australia. These are just a few examples of the vast selection available on QualityFood.ae. The platform is known for its fresh, high-quality products and convenient delivery service.